Accomplished sales and learning development leader with a proven track record of driving revenue growth and enhancing sales strategies through data-driven insights. Committed to mentoring and training sales teams to achieve peak performance. Development executive motivated by setting and achieving performance-driven goals through the development of impactful training techniques and materials. Assesses training, staffing needs, and skill set gaps by reviewing organizational development and effectiveness to grow the staff and business. Builds teams committed to exceeding by creating an environment focused on recognizing individual efforts that encourage growth and deliver sales and service excellence. Reinvigorates operations that drive bottom-line performance with a special focus on sales improvement, business planning, and continuous monitoring of efficiencies based on the evaluation of company processes, historical data review, and the implementation of growth-focused initiatives to keep pace with the competition and facilitate scalability.
Christie Marzari
SENIOR MANAGER, SALES LEARNING AND DEVELOPMENT
Phone:
404-444-4986
Email:
Address:
95 Riversong Trl, Fries VA 24330
EXPERIENCE
2020-2023
GALE NATIONAL GEOGRAPHIC LEARNING
Senior Manager, Sales Learning and Development
Develop and deliver training programs for international sales representatives, facilitate and launch new products, concepts, and selling techniques for representatives and management personnel.
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Developed a proprietary sales process that was adopted by market segments.
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Conducted training for sales representatives in the US and Worldwide to exceed over 1000 participants.
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Created and launched a 5-step coaching process to management designed to equip managers for ongoing coaching.
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Accelerated conversion rate of associates hired to write business moving representatives to a goal of 18 months from 24 months to be a self-sufficient employee.
2014-2022
AFLAC MADISON, MS
Chief Learning Officer, Mississippi State Operations
Fortune 500 Company providing financial protection to more than 50 million customers worldwide. Offers supplemental insurance products through 7 lines of business for individuals and groups to help pay benefits not covered by major medical insurance providers.
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Developed and delivered training programs for 400 licensed contract (1099) insurance agents, facilitated and launched new products, concepts, and selling techniques for associates and management personnel. Observed and evaluated independent contractor performance.
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Accelerated technology platform, Ever well optimization >600% for sales activities through increased training of system capabilities and use.
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Propelled conversion rate of associates hired to write business to 73.8% from 52.7% within 5 years.
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Led veteran sales associates to achieve >15% increase in bonus payout through design and delivery of robust training programs focused on enhancing qualifications and sales techniques.
2012-2014
Sales Consultant, Southeast Territory
AFLAC SOUTHEAST TERRITORY
Directed day-to-day sales activities and growth initiatives of 14-state territory, goal setting, coaching and business planning.
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Exceeded 2013 sales goal. Produced $300+M in annualized premiums through new business development across entire territory.
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Streamlined sales operations business plan process resulting in continuous revenue growth based on goal setting and analysis of historical data and projected metrics.
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Partnered with marketing executives to define and create business plan based on SWOT analysis of select markets resulting in effective business plan execution.
EDUCATION
2008-Current
Master of Business, Global Business
2004-2008
Bachelor of Science Business Administration
University of Alabama, Tuscaloosa, AL
Specialization in Sales Leadership and Analytics
Columbus State University, Columbus, GA
Majored in Sales and Marketing
Certifications
Life Office Management Association, Inc. Fellow – Life Management Institute
Insurance Agency Administration – LOMA | Insurance Regulatory Compliance – LOMA
Certified Master Trainer – ATD | DiSC - Instructor Certification – Weiley
SKILLS
Sales Strategy Development
Sales Analytics
Sales Training & Coaching
Team Leadership
Data-Driven Decision Making
Public Speaking
EXPERTISE
Sales Leadership
Passionate about developing and executing sales strategies that drive revenue growth and market expansion.
Sales Analytics
Utilize advanced analytics to identify market trends, customer behavior, and sales performance metrics.
Training & Development
Design and deliver customized sales training programs that align with organizational goals and enhance sales team capabilities.